New Network Packages Take iPoint by Storm

Here at iPoint, we believe change is a great way to keep things fresh and exciting. We are happy to announce that we will be bringing in new network packages. Now, we didn’t just add one more package, we created and are implanting four brand new packages! These packages are made to better suit your business needs depending on the size of your business and the network complexities it may or may not have. In this week’s blog, we are going to delve into each new package to get you just as excited as we are.

1. STARTER Small Business Package– Only $189 per month!

SAVE $130 per year for all the following services:

  • Up to 1 hour of onsite or offsite network services per month.
  • i-NetworkMonitor service for servers – 24x7x365 web-based Server monitoring of 1 server.
  • i-RemoteBackup service – Up to 10GB of online backup storage.

2. STANDARD Small Business Package– Only $299 per month!

SAVE $370 per year for all the following services:

  • Up to 2 hours of onsite or offsite network services per month.
  • i-NetworkMonitor service for servers – 24x7x365 web-based Server monitoring of 1 server.
  • i-NetworkMonitor service for desktops and workstations – 24x7x365 web based desktop monitoring for up to 5 PC’s.
  • i-RemoteBackup service – Up to 50GB of online backup storage.

3. PLUS Small Business Package– Only $599 per month!

SAVE $1,050 per year for all the following services:

  • Up to 4 hours of onsite or offsite network services per month.
  • i-NetworkMonitor service for up to 2 servers – 24x7x365 web-based Server monitoring of up to 2 servers.
  • i-NetworkMonitor service for desktops and workstations – 24x7x365 web based desktop monitoring for up to 10 PC’s.
  • i-RemoteBackup service – Up to 100GB of online backup storage.

4. PROFESSIONAL Small Business Package– Only $1,299 per month!

SAVE $1,400 per year for all the following services:

  • Up to 10 hours of onsite or offsite network services per month.
  • i-NetworkMonitor service for servers – 24x7x365 web-based Server monitoring of up to 4 servers.
  • i-NetworkMonitor service for desktops and workstations – 24x7x365 web based desktop monitoring for up to 20 PC’s.
  • i-RemoteBackup service – Up to 250GB of online backup storage.

 

Can you tell that we are excited to talk about these new packages? Be sure to give us a call at (970) 266-0703  if you have any more questions or want to know which is best for your business needs.

 

Want a Better Point-of-Sale System for Your Store?

Attention all beverage business owners. We get it, running a business is hard. Different POS systems can make the job a lot harder too. That is why iPoint become a Heartland Liquor POS authorized dealer—to help businesses like you! We can come in, set up the system, make sure things are running well, and if anything ever goes wrong, we are right there to help again! This system is easy to learn and easy to use to give us a call today and we can hep set you up for success. You might have some questions, so we wrote up this blog to help you know what the system is, and how it can help you!

Features:

  • Customer management– Liquor POS recognizes special customers of your and keeps them coming back for more!
  • Reporting– Liquor POS has sales tracking on demand
  • Security– The system is embedded with a multi-layer security always protecting you and your interests!
  • Inventory Tracking– It has a fully automated inventory tracking control, so you are never a day late or dollar short!

 

The system is simple, and we make it easier than ever. You can call us today at (970) 266-0703 or even set up an appointment with us just to learn more! Be sure to check it out!

How to Keep Your Business Computers Healthy

Every winter, we do everything we can to avoid catching a virus. We buy the extra-super-mega-strength hand-soap. We wipe down every available surface with disinfectant wipes. We steer clear of anyone sniffling.

Then flu season passes, spring arrives, and we all breathe a sigh of relief. Why? Because we avoided catching one of America’s most common viruses. We avoided countless sick days, canceled plans, lost time, and wasted money.

We avoided a giant headache.

Question: Are you doing everything you can to protect your business from catching a virus?

What is a virus?

A computer virus is a malicious code or program designed to alter the function of a computer. Much like the flu, a computer virus can spread quickly from one computer to another. This can cause significant damage to data and software.

Want to avoid a huge software headache? Here are three simple ways to avoid catching a computer virus:

#1: Use strong passwords.

Passwords are the first line of defense for your network security. It can seem helpful to create easy-to-memorize passwords out of short, simple phrases. However, it’s critical that you use a complex combination of letters and numbers to boost security.

#2: Keep software up-to-date.

Software companies regularly release updates that fix bugs. These updates prevent hacking and malware. Stay up-to-date: set your computers to automatically install trusted updates.

#3: Never click on links from unknown email addresses.

According to Microsoft, almost 45% of virus infections are spread from email links. If you don’t recognize the sender of an email, don’t click links or open attachments.

Want to keep your network secure? We can help.

We can protect your servers, networks, and work stations. iPoint Technology provides 24/7 iNetwork Monitoring. We’ll guard your business against viruses, security breaches, data loss, and more. Call us at 970-266-0703 to learn more about our affordable network monitoring services.

Protect Your Profits: Small Business’ Biggest Security Threats

Cyber-attacks cost businesses in the U.S more than 400 billion dollars every year. However, when surveyed, only 2% of small business owners view a possible security threat as a serious concern. Although many view network security as a minor issue– after all, what hacker would go after a small business?– small businesses are often the target of a majority of security attacks. In fact, small businesses were the target of 61% of breaches in 2017 – a dramatic increase from 2016. Keep your business’ profits safe: here are the 3 biggest security threats small businesses could face in 2018.

#1: Email Phishing Scams

“Phishing” refers to any attempt to get a company or individual to share critical security information. In 2017, 1 out of every 131 emails were phishing scams. These illegitimate messages can be incredibly sophisticated and difficult to identify. Often disguised as belonging to reputable businesses or clients, they often mimic the style and wording of a professional email.

#2: Cyber-crime Syndicates

Gone are the days when hackers were college-aged guys with high-power computers stealing IP addresses. Today, cyber-crime is a multi-billion dollar industry. Closely related to money laundering, organized crime and human trafficking, cyber-crime has evolved into an international network of legitimate businesses with hourly employees, HR managers and paying clients, functioning in a similar fashion as any other business. Their singular purpose: to spread malware and steal– then resell– your confidential information.

#3: Ransomware

In ransomware scams, cyber-criminals infect a computer or network, steal data and then demand payment for its return. Hackers typically do not return personal information– even after business owners have paid exorbitant fees– and can leave a permanent virus on your computer or network. Ransomware payments cost businesses $75 billion last year alone.

So, how can you protect your business from crippling network attacks, persistent viruses and expensive recovery fees? You can make sure passwords are complex and different for every account you operate, invest in data breach security and hire network security professionals like iPoint Tech to back up your data and protect your profits. We provide routine network backups, virus protection and can even better the health of your current system.

Ready to Boost Your Business to the Next Level with LiquorPOS?

iPoint LiquorPOS SupportLiquorPOS is a point-of-sale and inventory control software designed specifically for your retail liquor store.

Liquor stores, like any retailer, need software with an easy to use point of sale interface that speeds customers through and provides all necessary sales functions.

Liquor retailers do, however, have a number of special requirements. LiquorPOS covers those general functions and is packed with extra features just for liquor retailers.

LiquorPOS includes a full suite of applications that includes a point of sale (POS), inventory control, customer management, reporting and much more. The solution is able to manage liquor stores of all sizes.

At iPoint, we can help you evaluate your store needs, purchase the hardware, install and continue support with maintenance.

Benefits:

  1. Easy transactions and access to product information
  2. Inventory Management
  3. Report Management
  4. Customer Management
  5. Custom security levels

Learn more

What is a firewall, and why do I need one?

Firewall SecurityPronounced fire+wall, the dictionary definition is, “a part of a computer system or network that is designed to block unauthorized access while permitting outward communication.” It is essentially a security system that will control all incoming and outgoing network traffic based on a set of rules. And, if your PC is connect to the internet, you need it.

A PC connected to the internet is a potential target for a multitude of cyber threats, such as hackers, keyloggers, and Trojans that attack through security holes that are unpatched. Additionally, if you shop or bank online, you are vulnerable to these threats, as well as identity theft and other malicious attacks.

What does a firewall do?

A firewall limits access to computers and to the network, and it can also be used to access a network through a private, secure authentication certificates and logins. You can program them however you’d like in order to identify what you want to get out and what you want to get in. Everything beyond that is not allowed. A firewall can be either a hardware firewall or a software firewall, and the most secure firewall will come from a configuration of both.

Essentially, a firewall works as a barrier between your PC and cyber space. When you are on your PC, you are sending and receiving information in packets. A firewall will filter these packets to see if they meet the criteria that you’ve set up, and based on that criteria, it blocks or allows the content through to your PC. By doing this, hackers can’t get inside your PC to steal information like passwords, bank account information or business data from you.

Why should I use one?

  1. Firewalls can be configured to prevent employees from sending certain types of email or transmitting sensitive data outside of the network.
  2. Firewalls can prevent employees from perusing certain websites like social media networks.
  3. Firewalls prevent outside computers from accessing computer information inside the network.
  4. Protection from malware, malicious software and damage causing corruptive files to be transmitted onto your computer.
  5. Good firewalls include a feature that updates a list of known malicious and okay applications, making your computer protection continuously up to date.
  6. A good firewall can also make your PC invisible to hackers when you are online.

In conclusion, a firewall is an important piece of the puzzle when it comes to your business or personal computer because it will keep your personal information private and keep your PC safe from viruses and malware. If you are curious about which firewall is right for you, please give us a call!

Storing Your Server

Some of the most common problems that our network department handles are issues related to bad server maintenance. Many times, these issues could have been prevented with even the simplest regards to care for the server. It is important to understand what a network server is and how it is different from a typical computer. If you don’t know the exact difference, this article can help clear up the difference.

Here are a few easy tips that you can consider when installing your server.

Servers are different from traditional desktop PC’s, and they require a different level of care. Typically they run much warmer than a desktop. Sometimes, much warmer. Therefore, proper ventilation should be put into place in order to ensure that your server runs at peak performance. It is all too common for people get a new server for their company, and treat it like any other computer by setting it in the back office or a closet out of the way. It should be no surprise that they often overheat in these conditions.

You don’t need to spend a lot of money to make a dedicated server room. Just simply make sure that the room where the server is placed has some type of proper ventilation or air conditioning. Servers run best in cooler environments; somewhere between 68-71®. This can be harder in the summer months for buildings that do not have air conditioning. If so, look into purchasing a server cooling system, or at least investing in a swamp cooler for the server room.

Remember that a server is not a desktop computer. It should be stored away in a dedicated area. Never use a server to browse the internet or perform the operations that a normal PC would. This is for security reasons. A server operating system is not designed the same way as user operating systems. If a virus were to infect the server, your entire business could be at risk.

Why Choose Network Monitoring?

 

Running a business can be difficult enough without the disruption of a failing network system. Poor IT maintenance can result in lost security, performance and availability issues. Businesses need network monitoring to ensure that the moment an emergency happens, or as systems begin to start failing, an IT professional can take care of those problems immediately.

Network monitoring uses a system to monitor a computer network in order to catch slow or failing components, performance, outages and usage of the network. The system then notifies the network administrator of these things so that the administrator can take care of them as soon as possible. A well performing IT system reduces large and unexpected expenses, maximizes productivity of employees, and ensures that businesses networks run the way that they should.

Network monitoring typically includes:

  • Email
  • Servers
  • Automatic application backup
  • Low disk space notification
  • Virus detection

The Benefits of Network Monitoring include:

Reduced Downtime

The automatic alerts associated with network monitoring will allow an IT professional to be alerted of a problem immediately, and can start working on the problem before it becomes irreversible. Network monitoring occurs around the clock, so even after hours issues can be resolved with minimal inactivity, which will inherently reduce downtime.

Improved Network Performance

Long before issues occur, IT professionals will be signaled when small errors occur and fix them before the small errors become big problems, resulting in an improved network performance.

Asset and Inventory Management

This overall efficiency technique allows the network administrator to track and compile inventory of the companies IT assets.

Businesses never want to have to deal with the headache of system failure. Unfortunately, however, system outages happen. Network monitoring ensures the decrease of unwanted downtime, improved network performance and asset and inventory management through the support of an IT professional and gives businesses the support they need to be successful.

Security hacks becoming a common problem in today’s world

Here we are in the year 2015, a time where new technology is being developed everyday. A time where everyone from your grandma to your 4 year old brother is using a technological device. A time where data collection, storage, and protection is becoming a major problem for many businesses as we grow into the information age. It seems that we can’t go a full year without hearing about the latest data breach that occurred. Take Sony Pictures Entertainment for example. They are one of the largest corporations to be hacked to date. They lost thousands of personal emails, pictures, copies of unreleased films (the now released movie The Interview).

Another example would be the United States Office of Personnel Management. Yes, that is correct, a U.S. Government branch was also hacked. This goes to show that there are many companies and beyond who are not properly securing their data as they should. Some companies could go months without knowing that they are hacked similar to how the Personnel Management office did. That is why we suggest using a network monitoring system that will notify you if there is any suspicious activity happening within your network.

iPoint offers the i-Network Monitor system that proactively monitors your system so your business can avoid the risk of expensive repairs and downtime. The following are covered:

Networks – A network is the backbone of your business- it handles all communications from workstations and desktops, servers, printers, and internet/email traffic. By eliminating inefficiencies more quickly, iPoint can spot problems early, show where upgrades may be neeeded, and deliver better overall performance for your network.

Servers – As the most vital part of your business, your network server should be monitored to watch for key issues that can cause the most critical disasters.  iPoint will notify you and fix them fast-before it costs you downtime and loss of business.

Workstations – Workstation monitoring checks for serious issues, antivirus health and updates. It runs on any Windows PC or laptop and is crucial for keeping your workstations clean and safe.

What is a firewall, and why do I need one?

FirewallPronounced fire+wall, the dictionary definition is, “a part of a computer system or network that is designed to block unauthorized access while permitting outward communication.” It is essentially a security system that will control all incoming and outgoing network traffic based on a set of rules. And, if your PC is connect to the internet, you need it.

A PC connected to the internet is a potential target for a multitude of cyber threats, such as hackers, keyloggers, and Trojans that attack through security holes that are unpatched. Additionally, if you shop or bank online, you are vulnerable to these threats, as well as identity theft and other malicious attacks.

What does a firewall do?

A firewall limits access to computers and to the network, and it can also be used to access a network through a private, secure authentication certificates and logins. You can program them however you’d like in order to identify what you want to get out and what you want to get in. Everything beyond that is not allowed. A firewall can be either a hardware firewall or a software firewall, and the most secure firewall will come from a configuration of both.

Essentially, a firewall works as a barrier between your PC and cyber space. When you are on your PC, you are sending and receiving information in packets. A firewall will filter these packets to see if they meet the criteria that you’ve set up, and based on that criteria, it blocks or allows the content through to your PC. By doing this, hackers can’t get inside your PC to steal information like passwords, bank account information or business data from you.

Why should I use one?

  1. Firewalls can be configured to prevent employees from sending certain types of email or transmitting sensitive data outside of the network.
  2. Firewalls can prevent employees from perusing certain websites like social media networks.
  3. Firewalls prevent outside computers from accessing computer information inside the network.
  4. Protection from malware, malicious software and damage causing corruptive files to be transmitted onto your computer.
  5. Good firewalls include a feature that updates a list of known malicious and okay applications, making your computer protection continuously up to date.
  6. A good firewall can also make your PC invisible to hackers when you are online.

In conclusion, a firewall is an important piece of the puzzle when it comes to your business or personal computer because it will keep your personal information private and keep your PC safe from viruses and malware. If you are curious about which firewall is right for you, please give us a call!