Information Point Technologies

Product/Services Survey
This survey is entirely optional and you may remain anonymous if you choose to. We ask that you answer honestly and truthfully so that we can accurately see how Ipoint is performing.
Company Name:
Individual Name:
What service(s) did we perform for your company?
 
Prior to Project/Services:
Your estimate was presented in a clear fashion.  
All your questions about the estimate were answered clearly.  
Your questions were answered in a timely manor.  
You were made aware of who would be your project manager? Comments:
 
Who was your project manager?  
How would you rate the overall communication prior to the project start-up?  
 
Duration of Project/Services:
During the project, were all of your questions were answered clearly?  
During the project, were all of your questions answered in a timely manor?  
Your project manager kept you up-to-date on the progress of the project.  
Were any changes made, and any additional costs to the project made aware to you? Comments:
 
How would you rate the overall communication during the course of the project?  
 
Final Project:
How would you rate your satisfaction with the final price of our services?  
The project was completed in the time it was estimated.  
How would you rate the overall final quality of the project?  
Were you contacted once the project was completed to verify the product was to your satisfaction? Comments:
 
Would you recommend Ipoint to other companies? Comments:
 
Would your company use Ipoint in the future? Comments:
 
 
We are continually trying to make our products & services for our clients the best they can be. If you have any additional comments that you feel this survey did not cover please write them in the box below. Thank you.
 

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